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About the Role
We are seeking an experienced Account Manager to join our Lilydale (Yarra Valley)office. This role is ideal for a commercially-minded professional who enjoys managing long-term client relationships while actively driving new business growth.
You will be responsible for servicing an established portfolio of Commercial and SME clients, ensuring exceptional client outcomes, while also identifying and converting new business opportunities. Incentives are offered to reward new business performance.
Key Responsibilities
Manage and grow a portfolio of Commercial and SME clients
Build strong, long-term relationships through proactive account management
Identify client needs and provide tailored solutions
Actively pursue new business opportunities through referrals, networking, and prospecting
Collaborate with internal team members to ensure seamless service delivery
Maintain accurate client records and reporting
About You
Minimum 4+ years’ experience in an Account Manager or similar client-facing role
Proven experience servicing Commercial and SME clients
Strong new business development capability and results-driven mindset
Excellent communication, negotiation, and relationship-building skills
Highly organised with strong attention to detail
Ability to work autonomously while contributing to a collaborative team environment
What We Offer
Competitive salary package
Incentives focused on new business success
Based in our Lilydale office in the heart of the Yarra Valley
Flexible work arrangements, with WFH negotiable
Supportive and professional team environment
Opportunity to make a meaningful impact in a growing client portfolio